Refund policy

Refund policy

We will refund or replace the purchase price of the product in the event of:

  • Manufacturing fault  (12-month warranty)-  products must be shipped to our head office for assessment.| 
    For details contact physicarx@physica.com.au

  • If the product does not fit and has not been used, a refund will be offered. Return shipping is at the buyer's expense.

    If the product has been used or returned with any marks a refund will not be issued.